Privacy Policy for NowCare24

At NowCare24, accessible from https://nowcare24.com, one of our top priorities is the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

If you have any questions or require more information about our Privacy Policy, please contact us at:

  • Email: support@nowcare24.com

  • Phone: +91-7355037377

Scope of This Privacy Policy

This Privacy Policy applies to:

  • The NowCare24 website.

  • Any services, products, or communication related to our platform.

  • Our interactions with Patients and CareGivers.

This policy does not apply to information collected offline or via third-party websites or services not controlled by us.

Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We may collect the following types of information:

1. Personal Information This may include:

  • Name, Email address, and Phone number.

  • Physical address for service delivery.

  • Medical history and health information relevant to the Patient’s care.

  • Any additional information you voluntarily provide via forms or support chats.

2. Usage Data When using our website, we may collect:

  • Device information (IP address, Browser type, Operating System).

  • Website usage logs (time spent, pages visited).

  • Cookies and tracking data.

3. Communication Records When you contact us directly (via email, call, or SMS), we may store your messages, attachments, and any other details you provide to improve our service.

How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain our caregiving services.

  • Improve user experience, website performance, and security.

  • Understand usage patterns and develop new features.

  • Communicate with you regarding updates, support, and promotions.

  • Verify the background of CareGivers.

  • Detect and prevent fraud or unauthorized access.

Log Files

NowCare24 follows a standard practice of using log files. These logs may include IP addresses, browser types, Date/Time stamps, and click behavior. This data is used for analytics and security purposes and is not linked to personally identifiable information.

Cookies and Tracking Technologies

We use cookies to remember user preferences and analyze behavior to show relevant content. You can disable cookies in your browser settings; however, some features of the website may not function properly without them.

Third-Party Services

Our services may use third-party tools for analytics, cloud hosting, or payment processing. These third-party services have their own Privacy Policies. NowCare24 does not assume responsibility for their data handling.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe your child has provided such information, please contact us immediately, and we will remove it from our records.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our services after updates indicates your acceptance of the changes.

Contact Us

For any concerns or queries regarding this Privacy Policy, please contact:

NowCare24

  • Email: support@nowcare24.com

  • Website: https://nowcare24.com

  • Phone: +91-7355037377

  • Jurisdiction: Mumbai, India