At NowCare24, we are committed to providing compassionate, respectful, and high-quality home healthcare services. Every patient has the following rights and responsibilities:
PATIENT RIGHTS
• Right to respectful, dignified, and non-discriminatory care.
• Right to privacy and confidentiality of personal and medical information.
• Right to receive clear information about services, charges, and care plans.
• Right to participate in decision-making regarding their treatment.
• Right to safe and professional care by trained caregivers.
• Right to raise concerns or complaints without fear.
PATIENT RESPONSIBILITIES
• Provide accurate and complete health information.
• Follow the prescribed care plan and instructions.
• Treat caregivers with respect and cooperation.
• Ensure a safe and hygienic environment for service delivery.
• Make timely payments for services.
• Inform in advance about any changes or cancellations.
If you have any concerns or feedback, please contact us at support@nowcare24.com