At NowCare24 Home Health Care Services, we provide compassionate and high-quality home healthcare. A successful care plan requires mutual respect and clear communication between our patients and caregivers.

Patient Rights

  • Right to respectful, dignified, and non-discriminatory care.
  • Right to privacy and confidentiality of personal and medical information.
  • Right to receive clear information about services, charges, and care plans.
  • Right to participate in decision-making regarding their treatment.
  • Right to safe and professional care by trained caregivers.
  • Right to raise concerns or complaints without fear.

Patient Responsibilities

  • Provide accurate and complete health information.
  • Follow the prescribed care plan and instructions.
  • Treat caregivers with respect and cooperation.
  • Ensure a safe and hygienic environment for service delivery.
  • Make timely payments for services.
  • Inform in advance about any changes or cancellations.